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Planzy

Terms and conditions

Last updated 1 September 2026

DRAFT FOR LEGAL REVIEW. Replace this text with terms approved by your lawyer before launch.

Bookings

A booking is confirmed once payment (full or advance) is received and you receive a confirmation on WhatsApp and email.

Setup window

The decorator arrives and completes the setup within the 2-hour slot you choose. Delays caused by venue access are not counted against the slot.

Balance payment

If you paid an advance, the balance is due when the setup is complete, before the decorator leaves.